Or, the one where Fiona Moss and Don Berwick tells us what they think quality improvement is.

Fiona Moss is dean, Royal Society of Medicine, and Don Berwick is president emeritus and senior fellow, Institute for Healthcare Improvement.

Don's talk and the interview with Fiona were both recorded at the International Forum on Quality and Safety in Healthcare, Gothenburg, April 2016. Watch out for the extended versions of these recordings, up next Friday.
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Extra: Don Berwick on the science of improvement

Effective, efficient, patient-centred and safe healthcare is what we all want to see, and what the field of quality improvement is all about.

In these podcasts, Harriet Vickers talks to doctors and other healthcare professionals about how they’ve gone about improving care for their patients, and explores the ideas and techniques behind making change happen.

http://quality.bmj.com