Connected HVAC appliances aren't necessarily, they've been around for a while now but everyday there seems to be a new app, a new way to commission or some sort of incentive to internet monitoring. But do our customers want another app? Ar ethe incentives worth it? Remember when a furnace or water heater wasn't so fussy? We do and some of Eric's customers are starting to gripe about all this "necessary" technology. We're going to address the hesitation some customers have towards in...