In this episode, we talk with nationally recognized retail expert Lori Buss Stillman, VP of Research for NACS, who will lead a session at M-PACT 2021 entitled "How Retailers Can Thrive Post-Pandemic and Beyond." Stillman talks about why making the most out of every retail trip is a priority, where convenience retailers can win in a post-pandemic world, and where retailers should focus their attention for 2022.