If you're like me, you've seen a dramatic shift in the service industry.  Since the onset of the pandemic, the service industry has gone through quite a change...and I think we can agree it hasn't been for the better.  Today we talk about this, often overlooked, segment of the economy and try to come up with some reasons why it is the way it is.  Have you seen any difference?  Is it better or worse than two years ago?  Do you think it will ever get back to the way it was BEFORE the pandemic?  Let's talk about it!