]Too often, markets overlook, underestimate, and sometimes exploit the poor. “I thought if you could give people access to markets, it was enough,” Jacqueline admits, “but if people don't have the capability to interact with those markets, it's not enough.” However, too much aid from the top down creates dependencies. [8:35]Jacqueline talks about co-founding a microfinance institution in Rwanda. “When I first moved to Africa, I had this idea that I was going to save… a little corner of the world. I was firmly and flatly rejected, and got a quick lesson in humility: most people do not want saving, particularly by people that don't fully understand who they are,” she claims. Two women from Rwanda approached her when she was working in Kenya and asked for her assistance in doing a feasibility study, as a law had just passed that gave women the right to open a bank account without their husband’s signature. With that clarity of vision, she went on to build the first financial institution in Rwanda for women. [11:54]According to Jacqueline, one of her proudest investments was in the founders of the company currently known as d.light design, Inc Sam Goldman and Ned Tozun. They had a solar lamp they wanted to sell to low-income people as an alternative to kerosene. Now, they have brought affordable light and electricity to over 100 million low-income people, and helped spawn an off-grid solar energy revolution. [16:11]Jacqueline defines the term ‘moral imagination.’ “Too many people use the lens of only their own imagination, even when solving problems for people whose lives are completely different from their own,” she explains. [22:55]“We need to recreate mindsets,” Marcel comments. “In the US, we live in such a self-centered, self-focused society, we may not even know how to extend that kind of love outwardly, to see the world beyond your own immediate needs.” [25:25]The exciting conversation at this moment in history, Jacqueline remarks, is about how we will use our tools, skills, and moral imagination to solve the biggest problems of our time. These problems cannot be solved by the nonprofit sector alone, nor corporate, nor government. “It will take all of us.” [32:57]Empathy alone reinforces the status quo, but cynicism is its best friend. “If we can dare to look for beauty and not just focus on how hard everything is, we may find that things feel just a little bit easier,” Jacqueline advises. [36:47]ResourcesJacqueline Novogratz on LinkedIn | TwitterAcumen.orgManifesto for a Moral Revolution: Practices to Build a Better WorldEverytable Food Stored.light design, inc.