Lost In Transformation
Lost In Transformation
MING Labs
Leading By Design: Kickstarting Innovation With Empathy As A Weapon
36 minutes Posted Oct 29, 2020 at 3:00 am.
How did Agency start its journey?
How to make Design Thinking work in Asia - differences in culture and people's behavior
Empathy as a designer's greatest weapon: Shaping how they work on every level
The meaning of "leading by design"
How Singapore's successful design implementations can help other cities
How did Agency adjust to the 'new normal' caused by COVID-19?
Why you need to ensure that fundamental changes are conform with the organization
Seeing the world's distinctions through the eyes of a designer
0:00
36:35
Download MP3
Show notes

"Empathy for designers in general is the biggest weapon. This has fundamentally shaped how we work.” 
Pete Overy, Director at Agency in Singapore, talks about his journey from IDEO to founding Agency as a human-centered design practice, focusing on creating impact and transforming structures, processes and people. Tune into this episode for Pete’s definition of design, what it means to be leading by design, and how to actually make Design Thinking work.