Show notes
00:47 – Introducing today’s guest, Don Woods01:04 – Don speaks to his role at ARI02:34 – Telematics explained05:50 – What business intelligence means to Don07:19 – How business intelligence has evolved at ARI over the years09:48 – Don speaks to the vendor management dashboard solution that ARI created14:48 – Meeting customer needs15:30 – Measuring the results of this business intelligence dashboard solution16:23 – Challenges ARI has faced while doing business in Germany18:28 – The role of analytics19:11 – The Fleet Health Card23:19 – How Don and ARI built the algorithm necessary to build their predictive model25:25 – Customer reactions to the new data tools that ARI is developing26:47 – The prescriptive and human element of business intelligence31:28 – Other ways to differentiate through vertical markets33:25 – Future plans for telematics36:31 – Remarketing37:42 – What Don believes the ultimate goal for business intelligence will be41:54 – Don speaks to other technologies such as artificial intelligenceEPISODE QUOTES“Really what it [business intelligence] means to me is what it kinda says on the tin, right? It really is generating intelligence for the business. So it’s really about using data to drive good business decisions.” (06:05)“All of a sudden it starts to snowball. Once you start gaining that competency, then you start to see lots and lots of different areas where this happens, where you’re able to use the data to make and find nuggets of information.” (25:04)“It’s kinda like brushing your teeth. If you didn’t brush your teeth for twenty years but then you brushed today, you’re compliant with brushing your teeth. But the damage has been already done. ” (28:45)“You’re starting to see that there’s more data crunching and there’s more strategic thinking around data being done across all areas of organizations.” (38:22)“It’s really a fun space, this automotive and telematics space, to be involved in right now.” (44:26)LINKS MENTIONEDLimitless BI WebsiteDon’s LinkedInARI’s Website