The Lighting The Candle crew discusses the importance of service, how businesses provide customer service good and bad, and how failures of service affect businesses and customers.

Lighting The Candle - Episode 147 Democracy

Lighting the candle: a world that works, is an inquiry into language and empowerment. Each week our panel will discuss different ways we can language the world that we want without complaint and truly as a dialogue in which the listener and speaker are building together. If we build it, they will come…