"Quality improvement is not an event or a project; it's a continuous process." This is the sentiment of special guest Louis Diamond, President of the Quality in Health Care Advisory Group, LLC. Mr. Diamond also serves as Quality Improvement Education Initiation Chair for ACEHP. He joins host Alicia Sutton to discuss medical education's roles in quality improvement (QI) and the triumphs and challenges occurring at clinical and health political levels to advance QI goals.