AI Summary

• Chatbots are reactive; they respond when prompted (e.g., retrieving a calendar event when asked).
• Agentic AI (Autonomous Bots) take proactive actions based on predefined conditions (e.g., monitoring tasks for inactivity and flagging overdue ones).Use Case Example: In software development, an agentic bot could take requirements from a structured document, set up databases, create UI forms, and generate Power BI dashboards—automating much of the early development work.
• Differentiation: Autonomous bots are typically specialized in a narrow task, while chatbots are broader in scope but less in-depth. IE. Password reset, queries on HR policies, onboarding FAQ, etc.

Links

• Microsoft Blog autonomous agents - https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/
• Copilot Chat Bot - https://www.microsoft.com/en-us/microsoft-copilot/copilot-101/what-is-a-chatbot
• checkout my Copilot AI category for my details - https://levelupm365.com/category/microsoft/copilot/
• AI Generated Transcription - https://levelupm365.com/portfolio/podcast-12-fireside-chat-autonomous-agentic-agents-vs-generative-ai-chat-bot-ai-transcripts/

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