Lack of information about export procedures is a known obstacle to trade for micro, small and medium-sized enterprises. But there are learning tools available to get newcomers started. Confronted with the need to cut costs during the pandemic, Natali Tjahjadi, Operational Manager of CV Triguna Widya, a garment manufacturer in Bali, Indonesia, took things into her own hands. In this episode, Natali talks about her learning experience and the thrill she gets from successfully handling trade-related paperwork herself. Kathryn Lundquist, economic affairs officer at the WTO, joins in to fit Natali's experience into the bigger picture of small businesses in international trade.