Let's Talk Quality
Let's Talk Quality
Hemish Ilangaratne
Lessons from Building Quality in Start-Up Cell Therapy, with Rex Ready
31 minutes Posted Mar 17, 2026 at 11:00 am.
From Funeral Director to Biotech: A Unique Path
Early Experiences in Quality Control
Leadership in Quality: Building Relationships
Vision for the Future: Drug Development and Quality
Navigating the Startup Environment
Building Effective Relationships in Quality
Prioritizing Quality in a Lean Team
Understanding Organizational Culture and Leadership
Planning for Future Growth in Quality
Excitement for the Future: Patient Data and Clinical Trials
Reflections on Cell and Gene Therapy
Quickfire Questions and Closing Thoughts
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Show notes

If you are the first quality hire in a startup, your job is not to build everything at once.

Your job is to build the right things first.

That was one of the clearest takeaways from my conversation with Rex Ready on Let’s Talk Quality.

A few practical points he shared stood out:

· Follow the path of the product

· Understand the patient experience

· Focus first on what directly affects patient safety

· Build procedures around processes that already work

· Prioritise quality investment based on stage, modality, and risk


In early-phase environments, it is easy to create a long list of things you would like to have.


An EQMS.

A fuller audit programme.

More formal vendor oversight.

A bigger team.


All of that matters.

But not all of it matters equally on day one.

Strong quality leadership is about judgment. It is about knowing what must be in place now, what can come next, and how to build trust while you do it.

That is especially true in cell and gene therapy, where complexity is high and patient impact is immediate.

A very strong conversation with Rex, and a useful one for anyone building quality in a lean biotech environment.