What’s happening at your bank before you get a call about a suspicious transaction? In this episode we’ll talk with Frank McKenna, Chief Fraud Strategist at Point Predictive  as he shares how consumers can participate in their own fraud protection - and how banks can make friction less challenging for their customers.

Throughout his career, Frank has worked with more than 200 banks, lenders and finance companies to help them solve complex fraud issues. He is also the author of the blog FrankonFraud, where he analyzes fraud trends and reports on their impact.

You can hear more of our conversation with Frank  by visiting actimize.nice.com/podcast