Show notes
Asking for help is never easy. Dorothy Gibbons introduces Kathia, manager at The Rose’s southeast location. Three departments fall under Kathia’s leadership: medical records, registration, and sponsorship programs. The Rose offers care and access, removing barriers like language, cost, and transportation. Even after diagnosis, bilingual patient navigators remain with patients, helping them through paperwork and treatment. Preventive care and self-advocacy are emphasized throughout. Please consider sharing this episode, or making a donation at therose.org so more women receive breast cancer screening and care. Subscribe to Let’s Talk About Your Breasts on Apple Podcasts, Spotify, iHeart, and wherever you get your podcasts. Key Questions Answered 1. What is Kathia’s role at The Rose?2. What does 'removing barriers' mean at The Rose?3. How does the sponsorship program at The Rose work?4. Why is it hard for women to ask for help regarding their healthcare?5. What is the process for patients who may need sponsorship?6. How does Kathia personally relate to patients at The Rose?7. What support does The Rose provide for patients diagnosed with breast cancer and facing barriers?8. How does the new system at The Rose improve patient experience? Timestamped Overview 00:00 Patient-Centered Care Program 05:20 Building Relationships Before Sponsorship 08:07 Healthcare Barriers for Non-English Speakers 11:02 Support Resources for Cancer Patients 13:13 Patient Education Process Explained 18:15 Teaching Self-Advocacy to Kids 22:32 Compassionate Staff with Shared Experiences 23:13 Connection and Mission ForwardSee omnystudio.com/listener for privacy information.