Today's guest is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author of seven books, has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession, and hosts his own weekly podcast, Amazing Business Radio. Recently, he was named “the Godfather of customer service and experience content” by Fonolo in recognition of his weekly Forbes articles and Shepard Letter. Please welcome Shep Hyken. Contact Info <ul> <li>https://hyken.com</li> <li>http://www.beamazing.tv</li> <li>http://www.cultofthecustomer.com</li> </ul>

Brad Gibb: Why 97% of Financial Advice is Wrong & How to Break Free

Learning From Others is a podcast for business owners and budding entrepreneurs. Accelerate your business by listening to podcasts from business owners. Get free advice from them as they explain what they've learned as entrepreneurs over the years.