The NYC Department of Information Technology & Telecommunications is undergoing a major shift, using new technologies and unconventional approaches to better serve City partners and the millions of New Yorkers who depend on them. This presentation will shed light on the ways that an enormous government organization is working to become more agile, responsive, and contemporary to better get the job done. Following the presentation, NY1’s Josh Robin will conduct an on-stage interview with Dominic to learn more about these challenges and successes.