Jim Hagen has worked with four governors to attract visitors to South Dakota, where one out of every 11 people work in the tourism industry. As the state’s Secretary of Travel and Tourism, Jim also lead a global media and marketing team through the pandemic.In episode 53, host John T. Meyer and Jim discuss the work of travel and tourism departments, how the South Dakota department navigated uncertainty and helped the state become one of the best performing states in the country.Making South Dakota look good

Take us back 12 months

Push and pull

Jim’s outlook on travel

The front porch to economic development

Changing culture at the department

Jim’s top travel picks