Donna Warr is Head of Colleague Experience at Curo Housing Group, a Sunday Times Top 100 organisation based in Bath who provides housing in the Southwest of England. Donna talks about her experience of going through a restructuring programme in her previous company and how difficult it was due to the lack of communication throughout the process at a time of personal uncertainty shortly before going off on maternity leave. She used that experience to ensure that when she had to lead her own team through a similar process sometime later, she handled it very differently.