Restaurant 911
Restaurant 911
Marcus Osterhout, Certified Restaurant Coach TM
Why is "Culture" important?
12 minutes Posted Apr 18, 2024 at 4:04 am.
0:00
12:47
Download MP3
Show notes

Culture is the non-tangible feeling in your restaurant that create the overall experience for both guest and employee. Culture happens either by design...or default. You don't want to just leave it up to chance...it's been said that even a broken watch is correct, 2 times a day. Let's design the right culture for you!