This week we are replaying one of our most popular episodes from 2020.  We discuss how good leaders take responsibility for their actions, are able to have difficult conversations with being defensive, and take the blame if their team made a mistake.

Answer these questions for yourself:

• Can you be humble and apologize?
• Can you admit your mistakes in front of your clients without being dismissive?
• Do your actions match your words?
• Do you always start with excuses and blame everyone around you?

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