Send us Fan Mail Think your insurance company is rooting for you? We peel back the curtain on how claims really work, why “on your side” is a slogan—not a strategy—and the simple steps that protect your health, time, and final payout. From quick lowball checks to cleverly inconvenient call times, we map the tactics carriers use and show you how to shift the leverage back in your favor. We also clear up a fear that keeps people from getting help: most personal injury cases never reach a jury....