How do street-level bureaucrats in Austria’s public service deal with linguistic diversity? In this episode of the Language on the Move podcast, Ingrid Piller speaks with Dr Clara Holzinger (University of Vienna) about her PhD research investigating how employment officers deal with the day-to-day communication challenges arising when clients have low levels of German language proficiency.
For additional resources, show notes, and transcripts, go here.
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Supporting Multilingual Families to Engage with their Children’s Schooling

Language on the Move&nbsp;is a podcast devoted to multilingualism, language learning, and intercultural communication in the contexts of globalization and migration.&nbsp;Language on the Move&nbsp;aims to&nbsp;disseminate sociolinguistic&nbsp;research to a broad global audience.
Language on the Move&nbsp;was co-founded by&nbsp;Ingrid Piller&nbsp;and&nbsp;Kimie Takahashi,&nbsp;and is currently edited by Ingrid Piller. Our team consists of a research group based at Macquarie University and is complemented by contributors from around the world.&nbsp;A full list of our authors is available here. The web developer and designer behind&nbsp;Language on the Move&nbsp;is&nbsp;Marcin Debski.