Navigating patient-initiated portal communication to create better experiences for patients is a national priority for healthcare systems.  The goal of the patient-initiated portal communication project collaboration between Vizient and the Association of American Medical Colleges (AAMC) is to understand the different ways that health systems are responding to patient-initiated portal communication, and the usage of e-visits, and its impact on the Quintuple AIM, equity, quality, patient experience, care team experience and cost. By learning the pros and cons of communication through the electronic patient portals, health systems can create better messaging and clarity for patients.Danielle Carder, Senior Program Specialist from AAMC, joins host Courtney Furrow-White to share their collaborations on patient-initiated portal communication.  Each share statistics, challenges and results from their findings and how organizations and patients are impacted. Guest speakers:Danielle Carder MScSenior Program Specialist, Access & Clinical InnovationsAssociation of American Medical Colleges Host:Courtney Furrow-White, MPM, RNSenior PI Program DirectorVizient Show Notes:[[[[[[[[ Subscribe Today!Apple PodcastsSpotifyGoogle PodcastsAndroidRSS Feed