High Reliability Culture from Knowledge on the Go

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Vizient Performance Improvement Collaborative

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High Reliability Culture

21 minutes Posted Aug 15, 2022 at 2:00 pm.

] Background information about Safe & Reliable Healthcare LLC and culture.

] Why Vizient has partnered with Safe & Reliable Healthcare LLC.

] Safe & Reliable Healthcare’s high reliability framework.

] The synergies between Vizient and Safe & Reliable Healthcare.

] The importance of culture and why it is a starting point for this work.

] Measuring culture: survey results and what that data means.

] Vizient’s methodology for helping organizations along their high reliability journey, including LENS, Safe & Reliable Healthcare’s management and communication technology.

] Advice for organizations considering a high reliability journey, and last thoughts.

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Show notes

A high reliability organization is an organization that has experienced significant success in avoiding harm within an environment of high complexity and risk. These organizations create a collective state of mindfulness that produces an enhanced ability to discover and correct errors before they escalate into a crisis. Marilyn Sherrill discusses high reliability culture with Dr. Michael Leonard of Safe & Reliable Healthcare and Dr. Gena Futral from Vizient.

Guest speaker:

Michael Leonard, MD

Founder, Chief Medical Officer

Safe & Reliable Healthcare LLC

Gena Futral, DHA, RN, CPHQ, FACHE

Executive Principal, Reliability and Management Systems

Vizient

Moderator:

Marilyn Sherrill, RN, MBA

Performance Improvement Program Director

Vizient

Show Notes:

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