Ryan Rich is co-founder &amp; CPO at Accord, YCombinator alum, and proud Canadian.
 
Accord is a Customer Collaboration Platform for B2B sales and onboarding. Before founding Accord Ryan spent 4+ years at Google Cloud where he helped spin up the nascent&nbsp;public cloud business. In a past life, he worked as a music producer and hip-hop artist, opening for artists&nbsp;such as Bone Thugs-N-Harmony.

Kirchick's Korner is a new, unbiased podcast that brings on the best and brightest leaders in the Customer Experience industry. Host Jeff Kirchick of XSELL Technologies has spent over eight years in the contact center industry and brings together a myriad of guests from across the industry to touch on the latest and greatest trends.