Today's episode is the 2nd part of a conversation Michael and I had a few weeks ago in November 2019. We review two recent changes in Amazon, textless Product Reviews + the Customer Service Rating (beta) feature found inside Buyer-Seller Messaging. Show notes: <a href="https://www.sellersmile.com/023" target= "_blank" rel="noopener">www.sellersmile.com/023</a> Want to support the show?! >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :) Have an inquiry related to the podcast? >>> Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, your e-commerce customer service team.

Ep. 024 - COVID-19 and Strategies for Amazon and Online Customer Service (3-17-20)

Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA, Shopify, artificial intelligence... We'll discuss what matters today and what you can do to build a better eCommerce business, we'll show you how! :)

Appreciate the show?  Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :)

Have an inquiry related to the podcast?  Email us: keepsmiling (at) sellersmile.com.