Welcome to, "Keep Smiling: The E-Commerce Customer Experience Podcast." The first three episodes of our new podcast are availble today, here's the first one! :) Today’s show: <ol> <li>Personal and professional introductions. Origin of the show in the context of our backgrounds and our business.</li> <li>Why a podcast? Are CS and CX are underappreciated in e-commerce?</li> <li>What to expect from future episodes. Who is this for and why you should subscribe.</li> </ol> Go to this episode's show notes: <a href= "https://www.sellersmile.com/001" target="_blank" rel= "noopener">https://www.sellersmile.com/001</a> Do you want to support the show? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. ;) Do you have an inquiry related to the podcast? >>> Email us: keepsmiling(at)sellersmile.com This show is produced by <a href= "https://www.sellersmile.com/">SellerSmile</a>, “Your e-commerce customer service team.”

Ep. 002 - Customer Service on Amazon, Part 1

Selling products online is challenging and can lead to poor customer experiences. In each episode, we explore how entrepreneurs and organizations in e-commerce are delivering delightfully unexpected experiences to their shoppers and customers! Amazon FBA, Shopify, artificial intelligence... We'll discuss what matters today and what you can do to build a better eCommerce business, we'll show you how! :)

Appreciate the show?  Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :)

Have an inquiry related to the podcast?  Email us: keepsmiling (at) sellersmile.com.