This episode features five satisfying tales of malicious compliance where employees and customers fight back. Listen to how a forgotten PTO policy loophole is weaponized against an unreasonable boss, instantly causing corporate chaos. Other stories involve a meticulous employee who strictly follows a new, flawed process using complex forms, leading to a complete system failure. Finally, a series of satisfying customer service moments sees one person forced to hear the same advice for nearly an hour, and a cashier winning a coin war using the customer's own "money is money" defense.