Show notes
Four different acts of malicious compliance underscore what happens when authority figures make poorly considered demands. Across these stories, employees and customers alike challenge ill-informed instructions, whether by weaponizing labor laws against a new IT manager's rigid work schedule or by using a "null encryption" scheme to literally wipe a scam company's payment data. Other cases involve a manager getting locked out of the system he demanded to be "secured" and a customer meticulously proving the lowball offer from an insurance company was unfair. Ultimately, these tales serve as a warning about the unintended consequences of issuing a mandate without first understanding the full ramifications.

