Job Shadowing HE
Job Shadowing HE
Susannah Marsden
Dr Charlotte Verney and Dr Joanne Caldwell: Valuing Research and Scholarship of Professional Services Staff
46 minutes Posted Mar 18, 2026 at 12:46 am.
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Show notes
Dr Charlotte Verney and Dr Joanne Caldwell each work in different areas of professional services, but both of them also engage in research and scholarship in HE management. In this episode, Charlotte and Joanne share more about their experience of balancing research and scholarship while working in a professional services role and consider the extent to which this type of portfolio of work is recognised and valued to the benefit of the sector. They also discuss their co-editorship of the Perspectives Journal, as well as the support networks available for current or aspiring professional services colleagues engaging in research.
Resources mentioned in the episode:
Journal: Perspectives: Policy and Practice in Higher Education | Journal | Taylor & Francis Online
LinkedIn group: https://www.linkedin.com/groups/12963149/ 
Other: Higher Education Professional Services Research and Scholarship
This episode is kindly sponsored by Tessa Harrison Executive Coaching. Tessa works with senior leaders across higher and further education who are navigating role
transitions, leading organisational change or rethinking their careers. Her coaching blends reflective space with pragmatic challenge, enabling leaders to operate and make decisions with greater clarity and confidence.
The Association of Higher Education Professionals and the British Universities FInance Directors Group, BUFDG,are both proud to support Job Shadowing HE as a valuable source of professional insight.