Karen Hough runs her own thriving consulting firm in Columbus, Ohio. But she started out as an actress. She did improv – where the actors appear on stage with no script or anything, and they have to make up their lines as they go along.In this episode, Karen says that a key principle in improvisational theater is saying: “yes… and.” And that same “yes” practice can transform the way you handle yourself in the workplace. Karen explains all about it, and offers more tips about how to speak with confidence, build trust and act like a leader.