<p>What to do when the wrong procedure is performed? In this first installment of <a href= "http://jama.jamanetwork.com/article.aspx?doi=10.1001/jama.2016.9134"> JAMA Performance Improvement: Do No Harm</a> we explore the options for dealing with this very difficult problem with Tami Minnier, RN, MSN, Paul Phrampus, MD, Linda Waddell, RN, MSN, and David Baker, MD, MPH, FACP. Air traffic audio courtesy of LiveATC.net, used with permission.</p>

Ensuring Staff Safety Against Violent Patients

From the JAMA Network, this is JAMA Performance Improvement: Do No Harm, the podcast about performance improvement and medicine that aims to elevate the quality of care, one patient at a time, with host Ed Livingston, MD.