When it comes to wastewater management, utility managers are discovering that deploying a data-driven approach to their operations is helping them to realize cost and resource efficiencies and to avoid emerging problems like never before. This keeps things flowing, which is music to the ears of customers, plant operators and people concerned about offsetting potentially damaging environmental incidents. On this episode of If/When our guests are Simon Gaskell, Jacobs Senior Associate Director and Samantha Sloan, Network Business Manager of United Utilities.