In this week's Podcast co-host Kevin Garber talks with Michel Feaster.

Michel is the Co-Founder and CEO of Usermind; a customer engagement hub that allows you to integrate customer data and orchestrate actions to deliver a world-class customer experience.

Some of the topics that we cover in our chat with Michel include:

• Some of the topics that we cover in our chat with Michel include:
• How Usermind helps enterprise companies connect disconnected systems to enable better customer experiences.
• The long term benefits - to companies and customers - of a shift towards subscription based businesses.
• How customer expectations shift generationally and why companies need to transform and embrace the challenge.
• Michel’s journey to becoming a Founder & her experience working with Ben Horowitz.
• The importance of mentors and the positive impact they’ve had on Michel’s career.
• What it’s like to be a female founder.
• How and why women struggle with fear and imposter syndrome.
• Are we becoming too comfortable with failure?
• The myth of success being limited to Silicon Valley and why we need a 2nd Silicon Valley.

Co-hosts Kevin Garber, Kate Frappell and Josephine Pinto also discuss this week's tech news:

* Tesla is now worth more than Ford and General Motors* This years best and worst April Fools pranks from the tech industry