Block, the company behind Square, Cash App, Afterpay, Tidal and various bitcoin projects, rolled out a new layer of AI agent orchestration internally this month called Builderbot. The new tool widens the agentic loop beyond a single codebase and application – the kind of thing its open source goose agent framework tends to handle -- to encompass more comprehensive workflows that include incident response. Block's head of AI capabilities offers his view on Builderbot's implications for AgenticOps at Block and what parts of it might become available to the open source community as it matures.Featuring: Brad Axen, head of AI capabilities at BlockIn today’s episode, we’ll cover…Builderbot vs gooseThe build vs buy decision that led Block to create BuilderbotHow SREs at Block already use Builderbot for incident managementAxen's outlook on enterprise agentic AIAnd more!References: Datadog shops: AI incident management needs platform engineers Cisco Cloud Control unites AgenticOps for IT infrastructure SaaSpocalypse? Maybe not, but SaaS applications are changingHow to use AI agents for infrastructure managementTo learn more about software development and platform engineering, check out Search IT Operations.To watch clips from our podcast, subscribe to our YouTube channel, @EyeOnTech.