Is The Customer Always Right?
Is The Customer Always Right?
Ryan Steele
Episode #2 - Ken Lubin: Vail & BMW
10 minutes Posted Feb 12, 2021 at 11:05 pm.
0:00
10:40
Download MP3
Show notes

We talk to Ken Lubin, Managing Director at ZRG Partners and Founder of The Executive Athletes and The Ultimate Hire Podcasts. Ken talks about his experience as his local mountain is acquired by a larger conglomerate and how it has changed the experience for guests for the worse. We then hear about the iconic BMW brand and how they have wowed Ken to be a loyal customer over and over.

Visit us at www.solvenna.com