This week’s IpX True North Podcast episode features Eric Pettes, Director of QA/RA for Bose Health, as he shares with IpX President Joseph Anderson the Bose journey of expansion into the medical device industry with their development of the world’s first direct to consumer hearing aid. Eric and Joe discuss: Building a quality management system and Bose’s enterprise-wide commitment to quality as a process-based approach Bose’s growth into Class 1 and Class 2 medical devices, the cha...