Episode 1 dives into the foundation of the culture at Houchens Insurance Group: Ownership Mentality. As a subsidiary of Houchens Industries, the country's largest 100% employee-owned ESOP organization, HIG employees are true owners of the company. That breeds a culture of accountability, dedication, and commitment. We discuss what ownership mentality is and the challenges and advantages we face as an organization because of it with Lydia Gilliam, HIG's VP of Talent & Culture.