Celent analyst Andrew Schwartz shares insights from the latest Celent/PropertyCasualty360.com survey on how the insurance industry's adoption of an automated claims process.

Today's Young Professionals Discuss the Future of Insurance

Insurance Speak, brought to you NU PropertyCasualty360, is a weekly show delivering insight and analysis from top industry experts and P/C pros. Hosted by Patti Harman, Editor-in-Chief, PC360 Group.