We've just started a new mini-series on Microsoft Azure. In 5 episodes, we'll discuss the WAF, the Well-Architected Framework. In the first episode, we learned that the WAF is Microsoft's guideline to help you assess your cloud architecture. Today, we'll discuss step 2: operational excellence with Zegert van der Linde, Insight's Carlo Garavaglia and Jurjen Uijttenboogaart.