Inside UXR
Inside UXR
Drew Freeman and Joe Marcantano
24. How do I become a better moderator?
33 minutes Posted Dec 9, 2024 at 11:00 am.
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Show notes

In this episode of Inside UXR, Drew and Joe dive into the art of moderating research sessions and share practical tips for becoming a more effective interviewer. They discuss time management, handling tangents, and the power of silence in drawing out insights. From building participant rapport to using body language and non-verbal cues, they break down the skills that separate good moderators from great ones.

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Credits:
Art by Kamran Hanif
Theme music by Nearbysound
Voiceover by Anna V