Viking CEO Tor Hagen goes Inside the ICE House to discuss how he built the company from a small river cruise startup into a global, publicly traded brand. He explains Viking’s focus on destination-driven travel and a disciplined approach to growth rooted in consistency and long-term thinking. Hagen also highlights how clear brand boundaries, transparently detailing what Viking does and does not offer, set it apart in a crowded market. Ultimately, he emphasizes that trust, customer focus, and culture remain central to Viking’s continued success.

Carey Lohrenz on Fearless Leadership, Trust, and Decisive Action Under Pressure

Inside the ICE House, a podcast produced by Intercontinental Exchange, takes listeners behind the historic façade of the New York Stock Exchange and inside the global financial marketplace. The episodes, recorded in the Library of the NYSE, features conversations with leaders, entrepreneurs and visionaries who walk through our doors with a dream of building businesses and changing the world. Their stories have made the NYSE, now part of ICE’s ecosystem of markets, clearing houses, data provider, and listings services, an indispensable institution for over 225 years.