AI Insiders
AI Insiders
Board of Innovation
How AI Is Reshaping Telecom: Telia's Playbook for Consumer AI
28 minutes Posted Jul 9, 2026 at 9:00 am.
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Most companies are still asking what AI could do for them. Telia is already rebuilding around it. In this episode, Vincent Pirenne sits down with Hanna Andreasen, Head of Digital Business Development at Telia, one of the largest telecom companies in the Nordics. Hanna leads AI strategy and investment prioritization for Telia's B2C business, and she is refreshingly honest about what it takes to move from AI ambition to AI at scale. She takes us inside the real work: building AI-native workflo...