In this episode, Dan Bentley and Tracey Newman are joined by Victor Dominello, the previous Minister for customer service in NSW. In his time in government, Victor implemented many customer focused initiatives to make it easier for people to use government services. Here is a taste of what Tracey, Dan and Victor cover in the conversation: Victor shares what it was like being involved in state politicsA few of the initiatives Victor is most proud of during this time in governmen...