In this episode, Dan and Tracey are joined by Tanya Hendry, Deputy CEO and Director of Operations at Whitelion Youth, an organisation that supports at-risk young people across four states in Australia.

Here is a taste of what Tracey, Dan and Tanya cover in the conversation: 

• Tanya shares her lived experience in the health system as a young person that was the catalyst for a career in client-centred innovation and including the voices of lived experience in her work. 
• She shares her experiences at Eastern Health, building a strong consumer presence, where she was able to recruit, support and train 50 volunteers and involve them in various committees and decision-making processes across the organisation. 
• Tanya emphasises the importance of listening to those with lived experience to better understand their needs and wants when building new hospitals, developing services, or creating patient information materials
• She provides an insight into the work that Whitelion are doing to include the voice of young people in their decision making at all levels of the organisation.

Links from the episode​:

• Tanya Hendry on Linkedin: Click here
• The Whitelion website: Click here
• The Impacto Consulting events page: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here