Dennis is joined by Keith James, Owner & CEO of JRA, a world-class attraction design company that has planned, designed, and produced hundreds of experiences for international audiences. Listen to Dennis and Keith as they discuss how the design process has changed as a result of the new operating era that parks and attractions are implementing, both short and long term. Keith also talks about the process of design in a remote working environment, including both difficulties and advantages, and sheds insight on how this new process can affect and help developers.