Karissa Bodnar had a dream job at L'Oréal when a close friend died from cancer at age 24. It shook her up and made her reassess what she really wanted to do with her life. The answer? Build her own beauty business with a mission of “giving back.”The problem? Nobody seemed to want to carry her products. She pitched Sephora, Nordstrom, Ulta, and others—and kept hearing no.She stuck it out, pouring tens of thousands of dollars of her own savings into it, and worked a full-time job to fund the formulation of new cosmetics.Two years in, another life-changing event. Karissa posted a video of herself teaching make-up application to domestic violence survivors, and it went viral.In this episode Karissa explains why mission alone will never save a bad product, how scarcity helped her build a better company, why she resisted raising too much money, and how she turned a deeply personal loss into one of the most distinctive brands in beauty.What You’ll Learn:How Karissa's childhood experimenting with fruits and flowers led her to researching and formulating her own makeupHow Karissa’s experiences at Nordstrom and Sephora set her up for a plum job in product developmentThe importance of attracting an influential mentor or guide to career development, as Karissa did at L’OrealHow Karissa developed her unique line — like false eyelashes for people who had lost their natural lashes during cancer treatmentWhy the decision to keep sales DTC and ONLY online can be a great business moveWhy Karissa believes “scarcity drives focus”How to handle operations when sales explodeWhy mission helps customer loyalty — but performance drives the initial and repeat purchasesTimestamps:See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.