Higher ed AV Podcast Episode 229 Jeff Yette, Manager of Customer Service and Communications from Clarkson University joins the show to discuss his role at the university and career path through live events, into higher ed, and now managing both for the institution. He offers insights on how marketing, sales, and customer service impact our service levels. Oh, and "Plan B"?!? Jeff Yette Manager of Customer Service and Communications Clarkson University <a href="https://www.linkedin.com/in/jeffyette/" target="_blank" rel="noreferrer noopener">https://www.linkedin.com/in/jeffyette/</a>

230: Wes Redman, Director of Production and Education Technology Services, Lake-Sumter State College

Podcast dedicated to building the AV/IT tech manager community in higher education through discussions on classroom technology and audiovisual support.