In this episode Stacy and Lindsay discuss APOLOGIZING and FORGIVENESS. This was prompted by Lindsay receiving an email apology years after the initial incident. They explore: -Why it is so hard to apologize. -The appropriate time to apologize. -How a good apology can strengthen a relationship. -The important distinction between an apology and forgiveness. -The four step framework for a genuine apology -Why people over-apologize and the impact of over-apologizing. -Reasons it is importan...