Charles Humble talks to Zulily CTO and SVP of Technology Courtney Kissler about experience in driving technological transformations at Nike, Nordstrom, Starbucks and Zulily.  They discuss Courtney’s journey within DevOps and how her experience leading transformations at large enterprises including Nordstrom, Starbucks and Nike led her to Zulily.  Topics include the importance of fixed capacity; creating a generative culture where team members feel they can be honest and supported; the 90 day framework; Value stream mapping and how this can help teams  increase the flow of value to customers; technical debt and more.